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TMJ Travel and Tours

Help center

How can we help you?

Find practical answers about reservations, payments, hotel stays, cancellations, and travel arrangements.

Booking and reservations

Contact our Reservation Team by phone, KakaoTalk, or Kakao Channel. Please share the preferred hotel or resort, travel dates, guests, room requirements, and special requests. An inquiry does not automatically confirm a booking.

Payments

Payment instructions and deadlines vary by hotel, resort, airline, tour, or other service. Once payment is verified, our team will provide the appropriate confirmation or voucher by email.

Changes and cancellations

Changes and cancellations depend on the policies of your booking. Contact us as soon as possible. Some reservations may be refundable, while others may include fees or be non-refundable.

Hotel check-in

Check-in and check-out times depend on the property. Bring valid identification and your booking confirmation. Early check-in and late check-out are requests subject to availability and may incur charges.

Children and additional guests

Children’s policies and extra guest charges vary by property. Provide children’s ages when booking so we can check the applicable policy.

Need more help?

For existing reservations, provide your guest name, booking reference, hotel or resort, and travel dates. Call 0995-281-7384 or 0917-115-7667; KakaoTalk: TMJ77.

0995-281-7384
0917-115-7667

tjmtravel.01@gmail.com

2nd Floor, Door Nos. M2-M5 Copenhagen East Building, A.C. Cortes Avenue, Brgy. Cambaro, Mandaue City, Cebu, Philippines