Common questions
- What services does TJM Travel & Tours provide? We provide hotel and resort bookings, airport transfers, group travel arrangements, and other travel-related services.
- How can I make a reservation? Contact our reservation team through 0995-281-7384, 0917-115-7667, or KakaoTalk TMJ77 with your dates, destination, travelers, and requirements.
- Is my reservation automatically confirmed after an inquiry? No. A booking is confirmed only when TJM provides confirmation and any required payment has been completed.
- Can I request a specific room or arrangement? Yes, though all requests are subject to hotel or resort availability and confirmation.
- What payment methods are available? Payment methods and deadlines vary by booking and supplier. Our reservation team will provide the applicable instructions.
- Can I cancel or receive a refund? Cancellation and refund eligibility depend on the applicable hotel, resort, tour, or supplier policy.
- What travel documents do I need? Requirements depend on your destination, nationality, airline, and type of travel. Travelers are responsible for valid passports, visas, and identification.
- Can TJM arrange group and family travel? Yes. Share the number of adults and children, children’s ages, destination, dates, and accommodation needs.
Before your trip
Review passenger names, travel dates, flight details, hotel information, room type, guest count, check-in and check-out dates, and special instructions as soon as you receive confirmation. We recommend booking early during holidays and peak seasons.
Need more help?
Our team is ready to assist. Call 0995-281-7384 or 0917-115-7667, or connect with us on KakaoTalk at TMJ77.